Archive for July, 2014

Is being a verb a good thing?

July 28, 2014

Fifteen years ago you couldn’t “google” anything, you used facial tissue and lip balm, you photocopied your paperwork, you put a bandage on your boo boos, and you digitally altered photos to reduce red eye and crop out your exes.  You definitely didn’t use Kleenex and Chapstick, Xerox anything, wear a Band-Aid, and Photoshop your new headshot.

So, when did these products become (what some are calling) verbified or treated as common nouns and is it a good thing?

I want you to think, as a marketer, do you want your company name to become a verb or common noun?  Some think that is the highest honor bestowed on a brand.  Why wouldn’t they? Your company name is so integrated into the social culture that it is synonymous with the product you are selling.  Millions of people say your company name everyday.  Great marketing, right?  Well…it might not be everything it’s cracked up to be.  For example, it pushes a company to be a bit more strategic with their efforts.  Imagine your company is synonymous with a certain product and then you want to expand your product offerings.  You must now decide if you would like to utilize the current brand image of the products you’ve been selling in order to push the new product, or create a new product line under a different name.  When Clorox picked up Hidden Valley they didn’t want their company associated with ranch dressing, so they kept the name Hidden Valley.  Can you imagine the public reaction with an ad campaign selling “New Ranch Dressing by Clorox.” Yikes.

When product names become common nouns or verbs it leads to genericide, which is a nightmare for the legal department.  Essentially, it puts your product name into a position where it no longer has any legal or trademark protection.  Now, the product concept, imaging, and name that you’ve worked so hard to develop has no legal standing.  Trademark expert at Georgetown University, Rebecca Tushnet, said the risk of genericide is so low, the benefits outweigh the risk.  Is that a risk that you are willing to take?

Perhaps one of the most apparent verbified companies is Google.  How do they feel about it?  They might not be in love with the idea of Google becoming synonymous with searching the internet.  According to the New York Times, they have created wording on their policy page that says “Google” is not to be used as a noun or verb, only as a adjective.  They prefer you say “Google Search Engine.”  However, dictionary.com defines Google as “searching the internet for information.” So you can google without using Google.

What do you think?  Is it in a company’s best interest to become a common noun or become verbified?  Is it the highest honor, or a detriment to a company’s brand image?

Build Your Influence With Micro-Content

July 14, 2014

I finally joined the Twittersphere (@Julie_Long_)! In my short time on the platform, I have complained to a brand, participated in my first tweet session, and most importantly followed others. As I continue to learn and navigate the intricacies of tweeting, I am reminded by the fleeting nature of communication. With just 140 characters at your disposal you have to tweet succinctly. Less is truly more. What I have found to be both an opportunity and a curse is that Twitter forces you to think differently about how to construct a call to action. The idea of finite content is not a new idea by an means. The gray area surrounds the integration of content across channels. Everyone can tweet and tell a story, but only those who truly understand integration will be able to realize a return.

One person that seems to understand finite content is Gary Vaynerchuk, CEO of Vaynermedia, who is a proponent of “micro-content.” The micro-content revolution might just be around the corner. Thankfully, I joined Twitter, which affords me the opportunity to “micro-blog.”  Being able to build campaigns around the “micro” and the “macro” point of view will help to make me a diversified IMC practitioner.

Not only do you need the writing and strategic mind to master the art of micro-content, but you also need the confidence. Fortunately, thanks to Twitter, I learned about a free webinar that will help you build your online confidence.

Screen Shot 2014-07-10 at 9.47.49 PM

Make sure that you sign up! Gary Vaynerchuk just happens to be one of the presenters and you will be a first hand witness to his dynamic presentation style!

Absolut Advertising.

July 7, 2014

Yet another book calls my coffee table home. Welcome to the family, Absolut Book.

Ever since Bill Oechsler mentioned the rich history behind the award-winning Absolut Vodka advertising campaign during his “Creative Strategist | Strategic Creative” session at Integrate 2014, I’ve been tempted to add the book to my Amazon cart.

I finally caved. And I’m glad I did.

Absolut Book. is a visual reminder of how well-executed, simple ideas can endure. The campaign’s nods to cities and film are just some of many creative Absolut applications. Cultural references communicated through an essentially three-formula ad consisting of bottle+Absolut+[other term] seem endless.

rome

I appreciate brands that consider their audiences smart enough to connect the dots in ads- i.e., a Vespa-disguised vodka bottle…

chicago

This one took a few seconds to grasp- something the Absolut Vodka creative team worried about when they designed the ad.

rosebud

Citizen Kane fans, rejoice.

 

Want a look at some of the ads that never hit print? This book has some of those “Absolut rejects,” too. As the author explains, there are a variety of reasons such ads haven’t received approval.*

When do campaigns reach the point when they become cultural fixtures in their own right? And does anyone else miss Integrate?!

-R

*I’ll let you discover those when you read the book!

On a World Stage

July 3, 2014

My siblings and I grew up playing soccer. For us, every weekend was packed with tournaments and practices.  I was probably the least athletically inclined one out of the three of us, but I always found immense joy watching or playing soccer.  For me, the 2014 FIFA World Cup is no different.

The FIFA World Cup is a totally unique experience, especially for Americans. First, the United States is an underdog, which provides a new perspective. Second, with the exception of the Olympics, where else can you find an event that caters to the world’s population? Soccer players leave their club teams behind and compete against team members to honor their country. It is simply an amazing event.

The 2014 World Cup has garnered a great deal of social media popularity, with CNN saying that it is becoming the biggest social media event in history.  So far, 90% of the world has been engaged in these social media conversations.  Soccer superstars have taken to Twitter to promote the event and garner media attention.  Cristiano Ronaldo, the second highest paid athlete in the world, comes in at number one in The Top 15 Social Networking Superstars of the 2014 FIFA World Cup. It doesn’t stop with just athletes.  Teams are creating hashtags for individual games so those that cannot watch the event live can be kept update on the action.  The United States Men’s National Team coach, Jurgen Klinsmann, wrote fans a “get out of work” note to show support for the USMNT, which has appeared on Facebook and other social sites.  (In my opinion it was well deserved after the comments he made about the team prior to their first game.)  The USMNT is taking a page from the marketing playbook and has gone to great lengths to unite the US fans by telling stores of all 23 USMNT players on their YouTube channel.  So far, the use of  social media has spread far and wide, but the strategies of each platform have (so far) been very thought out.  The graphics and storylines for each area fit the medium, but are always reinforcing the overall message of  “One Nation. One Team”.  I always find it disappointing when you see regurgitated information across multiple platforms that doesn’t fit the language or context of the platform.  So far, IMC plan for the 2014 FIFA World Cup has appeared effective and very well thought out.

Media and social media presence around the World Cup has been amazing, but the World Cup provides unique challenges for marketers.  The first issue lies with the very thing that makes the World Cup so successful.  The World Cup is a world event, which makes advertising space much for valuable.  Additionally, there are no commercial breaks during the halves.  Each half is 45 minutes of continual play, which means there is only ad time before the event, after the event, and during half time.  With the events in Brazil this year, there have been water breaks added to games at the discretion of the referee when it is warmer than 86 degrees F.  The trouble with banking on ad space during this time is that it is not guaranteed.  So, much of the advertising time is eaten up by official sponsors and companies with a budget large enough to get in the game.

Even with limited ad space in the World Cup and a small advertising budget, Puma has figured out how to get attention without sacrificing their entire ad budget.  If you’ve watched the World Cup you may have seen several players with mismatched, surprisingly colored shoes.  Puma has released Tricks – a pair of one pink and one blue shoe.  They’re very noticeable on the feet of several world-level athletes such as Mario Balotelli and Yaya Touré.  The shoes have many advantages, but the largest one being the media attention they’re getting during the World Cup without paying for the ad space.  Viewers can look at the shoes for a minimum of 90 minutes and Puma’s ad budget is saved for advertising after the World Cup, closer to the back-to-school time frame.

The infographic below was released in early June, but provides a great starting point for an analytic look at the World Cup so far.

Offerpop’s World Cup Infographic:

World Cup Infographic

A sporting event at this level has many advantages and disadvantages for marketers.  The world attention placed on the games have provided viewers with a rich and diverse social media and advertising experience without sacrificing the integrity of the sport.  Even if you’re a marketer, but not a soccer fan you can appreciate the experience.

What have been some of your favorite 2014 FIFA World Cup tournament moments on or off the field?